IRIRLit

Services & pricing

Every service, every price — out in the open.

No calling for a quote just to learn the rate. Here's what I do, who it's for, what's included, and what it costs. Prices are starting points — large or unusual jobs always get a written quote first.

On-Demand IT Support

Homes and small businesses

Computers that won't work, printer problems, email issues, slow machines, and virus cleanup.

What's included

  • Remote or on-site help, your choice
  • Virus, malware, and popup cleanup
  • Printer and email troubleshooting
  • Slow-computer tune-ups
  • 1-hour minimum, billed in 15-minute increments after that

Price

$85/hr remote · $110/hr on-site

Request this service

Network & Wi-Fi Setup

Homes and small offices

Dead zones, dropped connections, unsecured networks, and new office buildouts.

What's included

  • Site survey and Wi-Fi coverage planning
  • Business-grade routers, switches, and access points (Meraki, Fortinet)
  • Secure guest and staff networks
  • LAN/WAN wiring and configuration
  • Flat-rate pricing — no hourly surprises

Price

Home $250–$600 flat · Small office $750–$2,500 flat

Request this service

Microsoft 365 / Google Workspace Setup & Maintenance

Small businesses moving to the cloud

Not knowing how to set up or manage users, domains, email, and security in your tenant.

What's included

  • Tenant setup and domain verification
  • User mailboxes, groups, and shared inboxes
  • Security defaults, MFA, and admin roles
  • Email migration from old provider
  • Ongoing user management and help

Price

$150 tenant setup + $100/mo per user

Request this service

Workstation & Server Deployment

Growing offices and new builds

New computer setup, domain and Active Directory, group policies, file shares, and virtualization.

What's included

  • New PC setup, joins, and standard software
  • Active Directory domain and group policy
  • File shares and permissions
  • Hyper-V / VMware virtualization setup
  • Documented configuration

Price

$95 per workstation · Server setup $750–$2,000

Request this service

Monthly Managed IT Plan

Offices that want ongoing IT without a full-time hire

Ongoing helpdesk, patching, backup checks, and onboarding/offboarding so problems get fixed before they stop work.

What's included

  • Remote helpdesk for your team
  • Patch management and updates
  • Backup monitoring and test restores
  • User onboarding and offboarding
  • Monthly health report

Price

Starter (up to 5 users) $350/mo · Standard (up to 15 users) $850/mo

Request this service

IT Process & Ticketing Setup

Offices with no system to track IT requests

No system to track requests, no documentation, and no idea how fast IT problems are solved.

What's included

  • Ticketing system setup (ServiceNow, Jira, and other ITSM tools)
  • Standard operating procedures and runbooks
  • KPI dashboards for response and resolution time
  • Documentation templates
  • Team training

Price

$1,500–$4,500 per project · or $110/hr

Request this service

IT Assessment & Roadmap

Owners who want a clear picture of their IT

"What do we have, what's at risk, and what should we budget for?"

What's included

  • Full device and software inventory
  • Network diagram
  • Risk and gap list with priorities
  • 12-month budget and project plan
  • Plain-English summary you can act on

Price

$750 flat (up to 10 users) · $1,500 (up to 30 users)

Request this service

Pricing policies

  • 1-hour minimum on all hourly work, billed in 15-minute increments after that.
  • Free travel within 15 miles of Appleton, WI.
  • After-hours rate is 1.5× the standard rate.
  • A written quote before any project work begins.
  • No surprise fees — if something changes the cost, I tell you first.

What I don't do

Being honest about scope saves us both time. For these, I'll point you to someone who can.

  • Custom software or website development.
  • Formal security audits or compliance certification (HIPAA, PCI).
  • 24×7 emergency response.

Prices shown are starting points. Large or unusual jobs — multi-site networks, complex migrations, anything outside the standard scope — get a written quote before any work begins, so you always know the cost up front.

Ready for IT help that shows you the price first?

Tell me the problem and I'll tell you the cost — in plain English, before any work starts. Local homes and small businesses across the Fox Valley, and remote support nationwide.